Private Rehab Melbourne
Frequently Asked Questions (FAQ)
How does your service work?
Our service is designed to make the process of finding the right rehab program as simple and stress-free as possible. We start by conducting a comprehensive assessment of your needs, goals, and challenges. Using this information, we help you choose a private rehab program in Victoria that is best suited to your unique circumstances. We’ll then contact the rehab for you and get your intake started, guide you through the intake process, and offer ongoing support.
Is your service really free?
Yes! Our service is free for clients. We do not charge any fees for assessments, guidance, or ongoing support. We do receive an intake service fee from the rehab facilities when we successfully place a client in a program. This fee helps us cover the costs of running and maintaining our service, ensuring that we can continue to support people through the recovery process at no cost to you.
How do you match clients with the right rehab program?
We take the time to understand your unique situation, including your addiction history, treatment preferences, location preferences, and any other factors that might influence your recovery. Once we have a clear understanding, we recommend rehab programs that align with your specific needs. We work with a wide network of private rehabs in Victoria, so we can provide you with detailed information about the options available.
What if I'm placed on a waitlist?
If the rehab you choose has a waitlist, we’ll continue to support you throughout this period. We’ll keep you informed about your position on the list, entry dates, and any updates from the facility. Our goal is to reduce the uncertainty and stress during this time, so you can focus on preparing for the next step in your recovery.
Do I need to contact the rehab directly after I’ve chosen which one I want to go to?
Once you’ve been matched with a rehab program, we’ll take care of everything and facilitate the intake process. This means you won’t need to make multiple calls or repeat your story to different facilities. We ensure that as much information as we have, is passed on to the rehab up front, which helps speed up the process and makes it more efficient for you. We will organise for the rehab to contact you should they need to speak to you before you start the program.
Can my family or friends be involved in the process?
Absolutely. We understand that addiction affects not just the individual, but also their loved ones. If you'd like to, we can involve family members or friends in the process, providing them with guidance and information on how they can support you. We also offer resources for families to help them better understand the recovery process.
What kind of rehab programs do you work with?
We work with a wide variety of private rehab programs across Victoria. These programs may include detox, residential treatment, outpatient services, or specialised treatment for certain addictions. We make recommendations based on what will be most effective for your specific needs, ensuring the rehab program offers the right approach and treatment type for your recovery.
How soon can I get into a rehab program?
The availability of rehab programs varies depending on the program, its location, and demand. After we assess your needs and help you choose a suitable facility, we’ll provide you with up-to-date information about availability, wait times, and any necessary next steps. We’ll make sure you’re informed throughout the process, so there are no surprises.
Will I have to repeat assessments at the rehab facility?
We complete commonly used assessments to reduce the amount of times you have to repeat yourself. Once we help you choose a program, we provide them with your assessments. This helps eliminate the stress of starting over with each facility. Some rehabs may have their own specific assessments to be completed by your care team, if we can do these with you initially, we will.
What happens if I don’t feel the rehab is the right fit for me once I start?
We understand that recovery is a deeply personal journey, and sometimes a program might not feel like the right fit. If you find that the rehab you’ve been matched with isn’t working for you, we’ll support you in discussing your concerns with the facility or finding another program that better suits your needs. Our goal is to help you find a program that sets you up for success, and we’ll continue to be here for you throughout your recovery journey.
Can you help me, if I'm not sure whether I need rehab?
If you’re unsure whether you or your loved one is ready for rehab, we’re here to help. We can guide you through a confidential conversation to assess the situation and help determine if rehab is the right step. Our goal is to provide support and information, no matter where you are in your recovery process.